EXPLANATION OF WARRANTY COVERAGE:

  • This warranty does not cover exterior finish or wire rope. The standard one-year warranty for AmSteel®-Blue does apply if sold and installed with the VIPER winch at the time of purchase.
  • Using your winch for anything other than vehicle recovery will void your warranty. Examples of such use include, but are not limited to:
    • Commercial applications
    • Industrial applications
    • Hoisting
    • Towing
  • Abuse or improper care of your winch will void your warranty. Examples of abuse or improper care/usage include, but are not limited to:
    • Damage from impact, installation mistakes, and improper usage
    • Failure to allow your winch to "rest" (be off for 60 seconds after 30 seconds of use) during a pulling cycle
    • Overloading beyond rating
    • Lack of appropriate care, maintenance, and service as outlined in our Service Guide
    • Modification of any component or part of the winch and/or cable
    • Power-washing the winch
    • Plowing with a VIPER winch that does not have a load-holding brake
    • Using ATV/UTV throttle in conjunction with winch operation
  • 'Mechanical coverage' includes and is limited to:
    • Spool
    • Braking system
    • Gears
    • Housing
    • Clutching system
  • 'Electrical coverage' includes and is limited to:
    • All wiring harnesses
    • Wireless system
    • Contactor/relay/solenoid
    • Rocker switch
    • Motor armature
    • Motor housing and magnets
    • End cap and brush assembly
  • 'Expected maintenance' includes:
    • Unwinding steel or synthetic cable after each ride, rinse and let dry
    • Carefully rinse winch (DO NOT POWER WASH)
    • Check electrical connections and wiring to make sure it is clean and there are no snags or tears in the cables
    • Re-grease entire system at least once per year. MotoAlliance is available for this process if you send the winch in with prepaid return postage.
  • Examples of non-warranty coverage include, but not limited to:
    • Roller Fairlead
    • Steel Cable (AmSteel®-Blue rope does have a one (1) year warranty.)
    • Rust
    • Labels and paint
    • Grease
  • This warranty is only valid for customers in the lower 48 United States.




ADDITIONAL INFORMATION:



  • MotoAlliance shall not be liable for special, indirect, incidental, or consequential damages including, but not limited to, lost profits, down-time, or loss of use under any legal theory, even if MotoAlliance was advised of the possibility of such damages.
  • Some states do not allow the exclusion of implied warranties or the exclusion of limitation of liability for incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights that vary from state-to-state.
  • MotoAlliance reserves the right to change Product design without notice. In situations in which MotoAlliance changed a Product design, MotoAlliance will have no obligation to upgrade or otherwise modify previously manufactured Products.
  • This warranty set forth above is the only warranty. There are no other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose. Any implied warranty which by law may not be excluded is limited in duration to one (1) year from the date of the original retail purchase of the product.
  • No MotoAlliance dealer is authorized to make and modification, extension or addition to this warranty.
  • This warranty is good for up to the replacement of one entire winch. Warranty will not extend beyond the new replacement winch.


LIABILITY DISCLAIMER:



There are inherent risks involved in using any product, including but not limited to: serious physical injury and possible death. MotoAlliance products are to be used by experienced adults over 18 years of age only. The Seller will not be held liable under any circumstance for incidental or consequential loss or damage or injury, due directly or indirectly to the use of MotoAlliance products, including any malfunction from negligence or defect. The Seller makes no claims as to the suitability of MotoAlliance products for any specific purpose or use. Buyer understands that the use of MotoAlliance products can cause injury or death to themselves or others. The Buyer holds our company and its agents and affiliates harmless from any liability arising out of or relating to the use or ownership of any MotoAlliance product. Buyer fully accepts responsibility and releases the seller for all and any personal injuries, fatal injuries, any losses, costs, and damages incurred as a result of Buyer or anyone else operating MotoAlliance products. Once Buyer submits payment, this will serve as a Purchase Agreement thus releasing Seller of any and all responsibilities of items such as stated above. By purchasing a MotoAlliance product, you acknowledge that you have read, understand and agree to the terms and conditions of this Agreement; you also represent that you are of legal age (age 18 years or older) to enter this Agreement and become bound by its terms.





VIPER WINCHES



VIPER Elite and Max Series ATV/UTV Winches purchased after 10/01/2013.

MotoAlliance warrants to the Original Purchaser that (a) the mechanical components of a VIPER Elite and Max Series winch will be free of defects in material and workmanship for the lifetime of the winch, and (b) the electrical components will be free of defects in material and workmanship for a period of one (1) year from the original date of purchase. This warranty applies only to the original purchaser of the winch.
  • Limited Lifetime Warranty for Selected Mechanical Components
  • Limited One (1) Year Warranty for Electrical Components
  • Six (6) Month Warranty on all Exterior Components and Components not covered above


VIPER Midnight ATV/UTV Winches:

MotoAlliance offers a one (1) year internal parts warranty for each new Viper Midnight winch against manufacturing defects in workmanship and materials on all internal manufactured components.
  • Limited One (1) Year Warranty for Electrical and Selected Mechanical Components
  • Six (6) Month Warranty on all Exterior Components and Components not covered above


VIPER Classic ATV/UTV Winches:

MotoAlliance offers a limited six (6) month internal parts warranty for each new Viper Classic winch against manufacturing defects in workmanship and materials on all internal manufactured components.



VIPER Recovery Winches

MotoAlliance warrants to the Original Purchaser that (a) the mechanical components of a VIPER Classic and Max Recovery winch will be free of defects in material and workmanship for the lifetime of the winch, and (b) the electrical components will be free of defects in material and workmanship for a period of one (1) year from the original date of purchase. This warranty applies only to the original purchaser of the winch.
  • Limited Lifetime Warranty for Selected Mechanical Components
  • Limited One (1) Year Warranty for Electrical Components
  • Six (6) Month Warranty on all Exterior Components and Components not covered above


New cable assemblies and exterior parts are warranted against defects in original workmanship and materials. No warranty applies to exterior parts after initial use. The entire warranty is void if the winch is used in commercial/industrial applications other than front mount self-recovery.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.





CABLES



AmSteel®-Blue Synthetic Cables

MotoAlliance offers a limited one (1) year warranty for each new AmSteel®-Blue synthetic cable against manufacturing defects in workmanship and materials.



New cables are warranted against defects in color. No warranty applies to exterior color after initial use. The entire warranty is void if the cable is used in commercial/industrial applications other than front mount self-recovery.



Using AmSteel®-Blue synthetic cable to raise and lower a plow is NOT covered under warranty, unless a DENALI Plow Roller is being used in place of a standard fairlead.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.





Dyneema Synthetic Cables

MotoAlliance offers a limited six (6) month warranty for each new Dyneema synthetic cable against manufacturing defects in workmanship and materials.



New cables are warranted against defects in color. No warranty applies to exterior color after initial use. The entire warranty is void if the cable is used in commercial/industrial applications other than front mount self-recovery.



Using Dyneema synthetic cable to raise and lower a plow is NOT covered under warranty, unless a MotoAlliance Plow Roller is being used in place of a standard fairlead.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.





DENALI Plows



MotoAlliance offers a limited three (3) year warranty for each new DENALI plow against manufacturing defects in workmanship and materials. Exterior parts and finish are warranted against defects in original workmanship and materials. No warranty applies to exterior finish after initial use. The entire warranty is void if the plow is used in commercial/industrial applications.



Wear Bars and Skid feet are considered wearable parts and are warranted against defects in original workmanship and materials. No warranty applies to wearable parts after initial use.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.



DENALI Hydro-Turn

MotoAlliance offers a limited three (3) year internal parts warranty for each new DENALI Hydro-Turn against manufacturing defects in workmanship and materials on all internal manufactured components. Physical damage to the outer casing of the hydraulic unit is NOT warrantied.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.





EVOLUTION Accessories



MotoAlliance offers a limited one (1) year warranty for each new Evolution Accessory against manufacturing defects in workmanship and materials. Exterior parts and finish are warranted against defects in original workmanship and materials. No warranty applies to exterior finish after initial use. The entire warranty is void if the implement is used in commercial/industrial applications.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.





FIRESTORM Cab Heaters



MotoAlliance offers a limited three (3) year warranty for each new FIRESTORM Cab Heater against manufacturing defects in workmanship and materials on all external manufactured components including hoses, vents, and mount plates.



MotoAlliance offers a limited one (1) year internal parts warranty for each new FIRESTORM Cab Heater against manufacturing defects in workmanship and materials on all internal manufactured components including fans, electric motors and valves. Exterior parts and finish are warranted against defects in original workmanship and materials. No warranty applies to exterior finish after initial use. The entire warranty is void if the heater is not used in its intended location.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.





IMPACT Implements and Accessories



MotoAlliance offers a limited one (1) year warranty for each new Impact Implement against manufacturing defects in workmanship and materials. Exterior parts and finish are warranted against defects in original workmanship and materials. No warranty applies to exterior finish after initial use. The entire warranty is void if the implement is used in commercial/industrial applications.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.





SIRIUS LED Lights



MotoAlliance offers a Limited Lifetime Warranty on parts for each new Sirius LED light against manufacturing defects in workmanship and materials on all manufactured components. MotoAlliance offers a limited one (1) year warranty for each new Sirius LED light against manufacturing defects in workmanship and materials on all switches and wiring harnesses. Exterior parts and finish are warranted against defects in original workmanship and materials. No warranty applies to exterior finish after initial use.



The obligation under this warranty, statutory or otherwise, is limited to the replacement or repair of such part as shall appear to the manufacturer, upon inspection of such part, to have been defective in material or workmanship. This warranty does not obligate MotoAlliance to bear the cost of shipping charges in connection with the replacement or repair of defective parts, nor shall it apply to a product upon which repairs or alterations have been made, unless authorized by MotoAlliance, or for equipment misused, neglected, or improperly installed.